What if I need to make multiple appointments, can I make them in the same day?

We are offering coordinated scheduling. That’s where our Referral Center is going to help. No one wants you to have to commute to us multiple times.

Please call us at (646) 962-2000 and we can help you schedule and organize your appointments across all specialties (including primary care) and several languages. The Referral Center will help you schedule and register for your appointment, verify/update your insurance information, let you know which location to visit, and tell you what to bring to your appointment.

What will happen when I go to an in-person appointment?

You’ll experience our commitment to your safety when you use our remote digital system to check in and out of appointments, receive a mask to wear when you arrive, and use hand sanitizer when you leave.

We’re also helping you avoid waiting rooms, and, of course, are taking impeccable care to sanitize all exam rooms and common areas.

Are you working on activating your online scheduling functionality?

Yes. Soon we’ll be re-launching our online appointments scheduling features, but for now, we have decided to temporarily pause those services. Please contact our referral center or call your provider to schedule your next appointment.

I’m hearing about WCM’s digital health services. What does this mean for future office visits?

We have a variety of digital health services and virtual care options — such as Video Visits — which is a great way for you to stay in touch with your provider and manage your care remotely. Digital health services means that you’re going to spend less time with us — in a good way.

Video Visits continue to be incredibly helpful in keeping people from coming to us in-person unnecessarily. If you wish to save yourself the commute, you can always contact your provider and ask if a Video Visit is right for you.

We also have our patient portal, Weill Cornell Connect, which provides:

  • Online bill pay
  • Prescription refill
  • Messaging your provider
  • Access to your medical records
  • And so much more …

All of these digital tools are available with Weill Cornell Connect.

Though we’re using some online tools to stay connected with you, they do not replace in-person care, so always reach out to us and we can recommend the type of visit that is best.

I’ve put routine care on hold because of COVID-19 — what’s my next step?

Call your provider’s office directly or reach out to our call center at (646) 962-2000. Let’s keep you on track with your treatment plans, laboratory tests, exams, and vaccine schedule.

It is particularly important that you reach out to us if you have a chronic condition that you are managing. We want you to schedule a Video Visit to stay in touch with us especially if you have noticed any changes to your health.

Soudabeh Givrad

Insurances Accepted

For relevant information regarding accepted insurances, please contact this provider directly.

Research

Relationships and collaborations with for-profit and not-for profit organizations are of vital importance to our faculty because these exchanges of scientific information foster innovation. As experts in their fields, WCM physicians and scientists are sought after by many organizations to consult and educate. WCM and its faculty make this information available to the public, thus creating a transparent environment.

No External Relationships Reported

Kenneth Hung

Insurances Accepted

For relevant information regarding accepted insurances, please contact this provider directly.

Research

Relationships and collaborations with for-profit and not-for profit organizations are of vital importance to our faculty because these exchanges of scientific information foster innovation. As experts in their fields, WCM physicians and scientists are sought after by many organizations to consult and educate. WCM and its faculty make this information available to the public, thus creating a transparent environment.

No External Relationships Reported

Is my doctor available for appointments?

Yes — our care has continued for all of our patients. Some practices have been seeing patients virtually using Video Visits, so please call to find out the best method of care for your needs. 

Where can I complete my forms?

Prior to your visit, please complete your forms using the eCheck-In service though your patient portal, Weill Cornell Connect. If you do not have a Connect account, please contact your provider and they can help you set one up.

If you continue to have trouble access forms through Connect, speak with our practice staff who can help you fill them out over the phone prior to your appointment, or send an encrypted email.

It is ideal that you use our remote check-in and check-out services to keep yourself and our staff safe, but we understand that technology doesn’t always cooperate so we will do our best to help you complete your forms prior to coming into the practice. As a last resort, we can help you with the forms when you arrive.