Please select one of the following options for direction to the proper assistance.
If you are an established patient with questions about your Weill Cornell Medicine billing statement, please email us at WCMBilling@med.cornell.edu.
Your inquiry will be responded to within 2 business days. Non-billing related inquiries will need to be referred to the appropriate departments for review.
Phone: 1-646-962-5700
Hours of operation: Monday - Friday, 8:00am - 6:00pm
At Weill Cornell Medicine, we value your feedback and are committed to addressing your concerns. If you have any feedback or complaints, we encourage you to reach out directly to your provider’s practice. The staff at your provider’s practice will assist you and ensure your voice is heard.
Thank you for helping us improve the quality of care and services we provide.
Looking for more information about our clinical services or have a question or comment not answered elsewhere on our Contact Us page? If so, please complete the form and one of our staff members will respond promptly.
General Questions FormOutpatient Records
You can request your outpatient medical records online through your Connect account.
You can also fill out the Authorization to Release PHI form (available in English or Spanish). Completed forms can be emailed to medicalrecords@med.cornell.edu or sent by fax to (646) 962-0635. You may also mail the form to the Release of Information unit:
Weill Cornell Medicine
Release of Information Unit
Box 303
New York, NY 10065
The Release of Information Unit can also be reached by phone at (646) 962-9820.
Radiological Imaging
Through Connect you can access reports, view images, and share your studies. To learn how, please view our patient guide: WCINYP Connect User Guide .
For additional requests, please contact Weill Cornell Imaging at 212-746-6000, ext 3
Inpatient or Emergency Department Records
To request inpatient or Emergency Department records, please contact the NewYork-Presbyterian Medical Correspondence Unit at
(212) 746-2552.