Will eCheck-in be required before my appointment?
Yes, the eCheck-In process will be a new requirement prior to arriving so that all forms and co-pays to be processed remotely. If you are having trouble with eCheck-In, please give your physician’s office a call and we will be happy to find alternate solutions to fill out your forms prior to your visit.
What can I access via eCheck-In?
With eCheck-In, you can quickly and safely review and update your:
When do I receive my notification for eCheck-In before an appointment?
Patients with active Weill Cornell Connect accounts will receive an email reminder the day before your scheduled appointment to complete your eCheck-In.
Is eCheck-In free to use?
Yes, you can utilize all the features of eCheck-In for free with your Weill Cornell Connect account.
How do I access eCheck-In?
You can use eCheck-In for an upcoming doctor’s appointment from your device or desktop by logging into Weill Cornell Connect to verify and update your information online. Sign up today.
You can also download the Weill Cornell Medicine app for your Android and Apple devices to access Weill Cornell Connect remotely.
Can I pay my bills securely on Weill Cornell Connect?
You can pay your Weill Cornell Medicine provider bills online through Weill Cornell Connect. Logging into Weill Cornell Connect also allows you to pay bills from Columbia and NewYork-Presbyterian, if you have received services from them.
You can also use the Weill Cornell Medicine app — available for both Apple and Android devices — to pay your Weill Cornell Medicine services.
All electronic fund transfers and payments are compliant with Payment Card Industry (PCI) standards. If you have questions about your statement, please reach out to customer service by calling the phone number on your statement or by sending an electronic message through Connect.
Will Weill Cornell Connect have all of my prior health records?
You can now access key components of your current medical history from Weill Cornell Medicine, NewYork-Presbyterian and Columbia University Irving Medical Center in one patient portal.
Log into Weill Cornell Connect to review these records with your provider. Rest assured that your doctors will also have access to your full record.
How do I schedule a video visit?
Many providers have video visits available through the online scheduling portion of Weill Cornell Connect. Look for “Video Visit” when you are scheduling your appointment.
Otherwise, when you contact the department to schedule your appointment, ask them if a video visit is appropriate for the type of appointment that you would like to schedule.
Is Weill Cornell Connect secure?
We are committed to protecting your privacy and the security of your health information. All communication between you and your healthcare provider and care team using Weill Cornell Connect is carried over a secure, encrypted connection.
Encryption means the information is coded in such a way that no one can read it during transmission. This secure connection utilizes industry standard Secure Socket Layer (SSL) 128-bit encryption.
Your health records are stored behind a firewall to prohibit unauthorized access. In addition, Weill Cornell Connect access requires a username and password that you create yourself.