Patient Care

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What to Expect

To help make your visit as comfortable and efficient as possible, we recommend that you bring these items to your appointment:

  • Copies of your medical history, x-rays, and/or lab reports if you have them
  • A list of any medications that you may be taking and their dosages
  • Your insurance information and card(s) (i.e., HMO, Medicare, Medicaid)
  • Any forms you were mailed or faxed to complete
  • A list of any questions you may have for your doctor

If you are insured under a managed care plan, before your appointment:

  • Confirm that the physician you will be seeing is a participating provider in your plan, and obtain any prior authorization, if required
  • Confirm that any service you will be receiving is covered under your plan, and obtain any prior authorization, if required
  • Obtain any necessary referral authorization from your primary care physician before seeing a specialist
  • Be prepared to pay your co-payment at the time of service

If you do not have insurance or the doctor you are seeing does not participate in your insurance plan, please be prepared to pay at the time of service.

Other Information For Your Visit

In addition to what is listed here, we find it is also quite helpful if you can either bring someone who has witnessed your seizure or arrange for such person to be accessible by phone at the time of your appointment.

When to arrive for your appointment

We request that patients arrive no later than 15 minutes before their appointed time for check in and to have their blood pressure and weight checked so that your physician can spend as much time with you as is allocated to your time slot.

Late policy

We try to see our patients on time at their scheduled appointment time. If you are more than 15 minutes late, your physician may need to reschedule you to either later in the day or a different day altogether so that the patient after you can have their appointment started on time.

Last-minute cancellation

We understand that our patients lead active/productive lives and often, important matters arise last minute. Should you need to cancel your appointment, we require that you inform us as soon as possible.

Once Here

Our office is part of the neurology faculty practice at NewYork-Presbyterian/Weill Cornell Medical Center. The reception is located in the Starr building. Take the elevator to the 6th floor and follow the sign to neurology. Go to ST607. Go past the door and you will see our receptionist window to the right and the waiting room on the left.