Video Visits – Experience Modernized, Seamless Virtual Care.

Delivering the same level of world-class care, with exceptional convenience.

Video Visits are scheduled appointments with your trusted provider, offering you the opportunity to interact with your physician in a face-to-face experience. It's a simple, convenient way to stay in touch and manage your health concerns from your home or office.

Review answers to common questions about Video Visits

PDF icon Prepare for your Video Visit with this guide

Watch To Learn More

How It Works

1
Schedule Your Video Visit

Call the phone number listed below.

2
Download the WCM app

Available for both Apple and Android devices!

3
Create an Account

After scheduling, you will receive instructions on how to create an account.

4
Start Your Video Visit

Read our instructional guide on how to access your visit. Download Zoom prior to your appointment.

Below is the full list of participating specialties. Please contact your physician’s office to schedule a Video Visit with your trusted provider.

SpecialtyPhone Number
Brain Surgery(866) 426-7787
Breast Surgery(646) 962-4240
Burn Surgery(646) 962-2580
Cardiology(646) 962-5558
Cardiology at 170 William St.(646) 588-2526
Cardiothoracic Surgery (Heart Surgery)(212) 746-5166
Cardiothoracic Surgery (Thoracic Surgery)(212) 746-5166
Cardiovascular Disease Prevention (HeartHealth)(646) 962-4278 (HART)
Center for the Performing Artist(646) 962-2787 (ARTS)
Child Development Program(646) 962-4303
Colon and Rectal Surgery(646) 962-2270
Dentistry, Oral and Maxillofacial Surgery(212) 746-5175
Dermatology(646) 962-3376 (DERM)
Ear, Nose and Throat (Otolaryngology)(646) 962-3681
Endocrine and Minimally Invasive Surgery(212) 746-5130
Endocrinology and Diabetes(646) 962-8690
Epilepsy Surgery(866) 426-7787
Fetal Care Center(212) 746-3530
Gastroenterology and Hepatology(646) 962-4463
Geriatrics and Palliative Medicine(212) 746-7000
GI, Metabolic and Bariatric Surgery(646) 962-8462
Hematology and Oncology(646) 962-2800
Hypertension(646) 962-2605
Integrative Health(646) 697-9355 (NYP-WELL)
Kidney and Pancreas Transplantation(212) 746-3099
Liver Transplantation, Hepatobiliary & Pancreatic Surgery(212) 746-2127
Lower Manhattan Practice at 156 William St.(646) 962-5665
Medical Genetics (Children and Adolescents)(646) 962-2205
Neurological Surgery(866) 426-7787
Neurology(212) 746-2596
Obstetrics and Gynecology(646) 962-2229
Ophthalmology(646) 962-2020
Pain Management(646) 962-7246 (PAIN)
Pediatric Aerodigestive Program(646) 962-4334
Pediatric Allergy and Immunology(646) 962-3410
Pediatric Cardiology(212) 746-3561
Pediatric Endocrinology(646) 962-3442
Pediatric Gastroenterology and Nutrition(646) 962-3869
Pediatric Hematology and Oncology(212) 746-3400
Pediatric Nephrology(646) 962-4324
Pediatric Neurology(212) 746-3278
Pediatric Neurosurgery(866) 426-7787
Pediatric Pulmonology(646) 962-3410
Pediatric Sleep & Breathing Disorders Center(646) 962-3410
Pediatric Surgery and Pediatric Trauma(646) 962-2599
Podiatry(646) 962-8450
Plastic and Reconstructive Surgery, Dr. Leslie Cohen(646) 962-4275
Plastic and Reconstructive Surgery, Dr. Jason Spector(646) 962-8471
Plastic and Reconstructive Surgery, Dr. David Otterburn, Dr. Mia Talmor(646) 962-4250
Primary Care for Children and Adults (Internal Medicine)(646) 962-7300
Psychiatry(646) 962-2820
Pulmonary and Critical Care Medicine(646)-962-2333
Radiation Oncology(212) 746-3607
Radiology(212) 746-6000
Rehabilitation Medicine(212) 746-1500
Reproductive Medicine(646) 962-2764
Rheumatology(877) 606-1555
Sleep Medicine(646) 962-7378 (REST)
Spine Surgery(866) 426-7787
Surgical Oncology646-962-8430
Tobacco Treatment(646) 962-7848
Trauma(646) 962-8490
Urology(646) 962-9600
Vascular and Endovascular Surgery(646) 962-8450

Frequently Asked Questions

Q: What is a Video Visit?

A: Video Visits enable patients to have follow-up appointments virtually — helping our patients access care more conveniently.

Using a mobile device, the Weill Cornell Medicine app, and a secure internet connection, patients speak with their provider one-on-one, receiving the same high-quality care as an in-person appointment.

Q: Does my physician offer Video Visits?

A: Video Visits are available to existing patients at Weill Cornell Medicine. See the full list of specialties offering Video Visits.

Q: Can I schedule a Video Visit for my child?

A: Yes. If your child is currently a patient of one of our Pediatric Primary Care specialists, you can schedule a follow-up Video Visit by calling your pediatrician’s office.

If your child is not an existing patient, schedule your first visit.

Q: Which conditions are treated with Video Visits? What is not treated?

A: Video Visits are intended for follow-up appointments for minor conditions, including fever and flu. Severe conditions require an in-person appointment.

Q: Can I use Video Visits for Urgent Care? Emergency Care?

A: Video Visits are intended for follow-up appointments. Urgent and emergency care are not available via Video Visits. Please visit Weill Cornell Emergency Medicine for more information about urgent and emergency treatment.

Q: How much does a Video Visit cost? Does my insurance cover Video Visits?

A: Video Visits have the same insurance coverage as in-person appointments. Your copay is the same. Your deductible still applies. Please contact your provider for more information about cost and insurance coverage.

Q: Will I be able to speak to my physician during a Video Visit?

A: Yes. You will speak one-on-one with your Weill Cornell Medicine provider. You will receive the same high-quality care as an in-person appointment.

Q: How do I schedule a Video Visit?

A: If you or your child are not currently a patient at Weill Cornell Medicine Center, schedule your first appointment.

If you are an existing patient, call your Weill Cornell Medicine provider’s office directly to schedule a Video Visit. Your provider’s office will assist you in scheduling your Video Visit, similarly to an in-person appointment, and you will receive the same reminders.

Q: How do I access my Video Visit?

A: As of September 9, please download Zoom to your device prior to your appointment. Review our Video Visits Instructional Guide to learn how to prepare for, access, and navigate your Video Visit. The guide is also available in PDF icon Spanish and PDF icon Chinese.

Q: How do I prepare for a Video Visit?

A: As of September 9, please download Zoom to your device prior to your appointment. Please review our guide on what to prepare for during your upcoming Video Visit, including how to set up your space, what your provider may examine, and how to conduct the nerve exam.