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Patient Care
Please review our updated visitor policy and learn more about the updated in-person patient experience. If you have concerns or are experiencing any symptoms, you can schedule a Video Visit immediately or access our Digital Health Services at any time. For more information about COVID-19 review the patient guide or call our hotline at (646) 697-4000. Due to the Governor's recent travel regulations, kindly inform our staff of any recent travel to one of the quarantine states prior to any in person visits.
Patient Care
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Visitor Policy Changes

While we understand that visitation and caretakers are extremely important to the recovery and general well-being of our patients, the following updates have been made to protect patients, particularly high-risk, immunocompromised individuals who may be seeking treatment at our locations, as well as our healthcare staff serving the community. 

Effective June 19, 2020

Out-Patient Services (Weill Cornell Medicine Practice Locations)

  • Adult patients with appointments at any of our practice locations, can no longer be accompanied by a visitor.  
    • Some exceptions may be made if medically necessary. This may include patients who require mobility assistance or cognitive support. Patients scheduled for outpatient procedures may be accompanied by one caretaker or assistant. Please contact your practice prior to arriving. 
  • Patients who are granted exceptions due to medical necessity will only be allowed one caretaker.
  • For Pediatric visits, only one caretaker may accompany minors for all outpatient services.
  • All patients and caretakers must wear appropriate personal protective equipment at all times.
  • Any visitor who is coughing or shows any signs of illness will be kindly asked to leave.
  • During the visit, patients are encouraged to keep in contact with their loved ones through virtual means, including Skype, FaceTime, and/or by phone. Staff will assist patients if needed.

In-Patient Services (NewYork-Presbyterian Hospital)

If you have concerns or are experiencing symptoms, you can schedule immediately.